The Orchestra stores, a whole Universe !
The concept behind our stores helps to reinforce the values of the brand as perceived by our consumers.

Reception
In every Orchestra store, our famous "Bubble Bear" allows parents to have instant recognition and entertains children. Balloons and sweets are on hand for children, who are welcomed into an enchanting decor.

A buying area for parents
In our stores, a customer can easily follow our clearly marked path, guiding them easily to their department of choice. There, the clear presentation of goods, by themes and colors, allows them to effortlessly choose the best product to make their designed outfit complete.

An entertainment area for children
The play area was designed to give children a space where they can relax and play, or even try on clothes. They are therefore delighted to come to our shops where they are never bored.

Orchestra’s Services,
To make buying a pleasure.

A range of services suited to customers’ expectations.
The notion of serving the consumer is essential to Orchestra .

Paying in three installments without charges, for example, is standard. At Orchestra, however, customer service is not solely geared to the adult who pays the bill. Even if everything is done to make buying easy for parents (clear signs for sections, product displays, mini-collections, and colorful themes making it easy to arrange matching outfits...), Orchestra also aims to please children. The store is a living space for them.